Our Refund Policy
Once a class has been purchased, a 48 hour notice is necessary to move to another class or receive a partial refund. If a no show or no call to a scheduled class occurs no refund will be given. It will be necessary to purchase a new class. Payment must be made in advance for the next class.
Arriving late: all classes start on time. Arriving late to your scheduled class is missing important steps in learning CPR. You will be allowed to reschedule to the next available class one time for free. Next time, you would need to pay for the next available class. Once a reschedule has occurred, no refunds will be issued.
Partial refunds are based on the cost of individual classes and only given if a 48 hour business day notice is received before your scheduled class. With more than 48 hours notice, a total refund will be given (minus the cost of running your credit card).
BLS: partial refund is $20.00
HeartSaver CPR AED: partial refund is $15.00
HeartSaver CPR AED First Aid: partial refund is $30.00
Pediatrics CPR AED First Aid: partial refund is $30.00
Bloodborne Pathogens: partial refund is $5.00
Books: total refund will be given for the book if not picked up yet. No refunds will be given for the book once it has been picked up from our office.